Privacy Policy

1. Introduction

EnergeX AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

When you use our contact form or communicate with us, we collect the following personal information:

• First Name and Last Name: To identify and address you properly
• Email Address: To respond to your inquiries and communicate with you
• Phone Number: To contact you regarding your inquiry if needed
• Message Content: The information you choose to share with us in your inquiry

2.2 Automatically Collected Information

Currently, we do not use cookies, analytics tools, or other tracking technologies to automatically collect information about your device or browsing behavior. We only collect information that you explicitly provide through our contact form.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate with you about our services
• To understand your business needs and provide tailored AI automation solutions
• To send you information about our products, services, and updates (with your consent)
• To comply with legal obligations and enforce our terms of service
• To improve our website and services based on your feedback

4. Data Storage and Security

Your contact form submissions are sent to us via email using secure SMTP protocols. We do not currently store your personal information in a database on our servers.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Email communications are retained according to our internal data retention policies and may be stored in our email service provider's systems. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email service providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

6. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request that we correct inaccurate or incomplete data
• Right to Erasure: You can request that we delete your personal data under certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request a copy of your data in a machine-readable format
• Right to Object: You can object to our processing of your data for certain purposes
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at anthony@energexai.com.

7. Your Rights Under CCPA (California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal data we collect, use, and share
• Right to Delete: You can request that we delete your personal information
• Right to Opt-Out: You can opt-out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise any of these rights, please contact us at anthony@energexai.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

For significant changes, we may provide additional notice, such as by email or through a notice on our website. Your continued use of our services after changes are made constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: